Woman with phone
Woman with phone

Public accessibility statement

Our Commitment to Accessibility

Klarna is committed to making our app and website accessible and user friendly to everyone, including people with disabilities. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

If you have difficulty using any part of the Klarna app or website, or notice content or functionality that you believe is not fully accessible, please tell us. You can:

  • Submit feedback directly in the Klarna app: tap Profile, then Help, then Give feedback.

  • Contact our Customer Service team at https://www.klarna.com/ch/en/help/

We take your feedback seriously and use it to keep improving accessibility for all our customers. You can find detailed legal terms of Klarna's services here.

Copyright © 2005-2026 Klarna Bank AB (publ). Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431