Information on tracking technology for Klarna.com/de

This document describes how we use tracking technologies such as cookies, pixels, web beacons, browser local storage and device fingerprinting (together “tracking technologies”) on the Klarna.com site, and your choices relating to these technologies.

The technologies we use are small pieces of information or code that a website transfers to or accesses from your computer or device to store, and sometimes track, information about you. An example of these are cookies that let websites remember information about you and your preferences, manage different features and content, store searches, and personalize content. Some cookies only last while you use our site. Some cookies are used to remember you when you visit again, and will last for longer.

The tracking technologies we use typically enhance our services towards you. Some of the functionalities we offer on our site actually need tracking technologies to work at all, other tracking technologies simply make our services smooother for you. We categorise the tracking technologies we use as follows:

Some of these tracking technologies are necessary and can’t be switched off in our systems. These are technologies where the storage of (or access to) information is essential rather than reasonably necessary.  For instance, we need to use these in order to provide a service to you or ensure our website functions, where it is in our legitimate interest to do so (balanced with your rights). Additionally, these tracking technologies can be strictly necessary in order to provide a service that you have signed up for, in which case we rely on the contract we have with you. We may also need to use them to comply with a legal obligation that we are subject to. You can set your browser to block or alert you about these tracking technologies, but it could result in parts of the site not working properly.

• Example of data collected: Your preferences when it comes to the use of tracking technologies on Klarna.com to ensure that you are always presented with the correct Klarna experience, your tracking technology consent preferences and when you last changed them, or information about your participation in referral programs or eligibility for discounts or other benefits through Klarna.

• All strictly necessary tracking technologies are set directly by Klarna, not by external providers.

• Does Klarna share the collected data with a company that may use it for its own purposes? No.

These tracking technologies enable the website to provide enhanced functionality and personalisation to make the content of the site more specific for you as a user. If you don’t allow these tracking technologies, all of the functions we use to personalise the site will not function properly.

These tracking technologies allow us to count visits and traffic sources so we can measure and improve the performance of our site and are only ever used with your consent. They help us know which pages are the most and least popular, and see how visitors move around the site. They also help us understand where our users are coming from. If these tracking technologies are declined, no user specific information related to our site performance will be stored.

• You can choose to not give consent to the tracking technologies in this category.

• Example of data collected: What pages you browse or the time you spent on the page, what type of device you use, how long it took to load a page and what country you are browsing from.

• All the performance tracking technologies are set by Klarna except for Fullstory, you can find their terms here.

• Does Klarna share the collected data with a company that may use it for its own purposes? No.

These tracking technologies may be set and used by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They don’t store personal data, but are based on uniquely identifying your browser and internet device. If you don’t allow these tracking technologies, you will experience less targeted advertising. You can choose to not give consent to the tracking technologies in this category.

• Example of data collected: Behavioural data, e.g. what actions you took. Demographic data, e.g. which country or city you were browsing from.

• Does Klarna share the collected data with a company that may use it for its own purposes? Yes, and their privacy policies can be found here: Google Marketing Platform, LinkedIn, Meta, Microsoft (Bing), Semasio, Snapchat, Reddit, Twitch, Twitter.

Your browser or device will typically offer settings regarding the use of tracking technologies. For example, you may be able to block all tracking technologies, accept only first-party tracking technologies, or delete all tracking technologies on your browser.

The effect of disabling cookies depends on which cookies you disable but, in general, our site may not operate properly if all cookies are switched off.

If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

We set out here steps to follow for the most widespread browsers.

Google Chrome

1. 1.

   Select Settings > Advanced

2. 2.

   Go to Privacy and Security > Content Settings

3. 3.

   Click Cookies and select the relevant option

Safari

1. 1.

   Select Settings > Privacy

2. 2.

   Click Remove all website data

Microsoft Edge

1. 1.

   Select Settings and more > Settings > Privacy, search, and services

2. 2.

   Make sure Tracking prevention is turned on

3. 3.

   Select the appropriate level of Tracking prevention

Mozilla Firefox

1. 1.

   Select the Tools menu > Options

2. 2.

   Click the Privacy icon

3. 3.

   Go to the Cookie menu and select the relevant option

Opera 6.0 and later

1. 1.

   Select the Files menu > Preferences

2. 2.

   Select Privacy

We may also show you a separate notice regarding our use of cookies on the site.

More information

We encourage you to review our Privacy notice for further information on the processing of your personal data.

Contact us

Klarna has a Data Protection Officer and a team of data protection specialists working solely with data protection and privacy. We also have a special team of customer service specialists for data protection matters. You can always reach us at datenschutz@klarna.de.
Klarna Bank AB (publ) is the responsible entity (data controller) for the processing of your personal data as described above. Klarna Bank AB (publ) is subject to Swedish data protection regulations. Visit www.klarna.com for further information on Klarna.

This cookie notice for Klarna.com was last updated on 24.03.2025. We may update our use of cookies from time to time and consequently we may update this cookie notice. We therefore recommend that you check this cookie notice regularly.