For shoppers
For business
Discover Klarna
Payment options
All payment options
Pay in full
Pay in 3
Pay in 30 days
Financing
Shopping and rewards
Cashback
Store directory
Refer a friend
Memberships
Compare memberships
Max
Premium
Plus
Everywhere
Banking
All cards
Bank account
Savings accounts
Flex savings account
Fixed savings account
Mobile
Travel eSIM
Resources
What is Klarna
Articles
Shop
Shops
eBay
Kaufland.de
Temu
Dyson
MediaMarkt
Store directory
Shop & compare prices
Sale
Black Friday 2026
Schönheit & Gesundheit
Bekleidung & Accessoires
Spielzeug & Hobbys
Möbel & Haushalt
TV & Audio
Sport & Freizeit
Computer
Renovierung & Bau
Foto & Video
Gaming & Unterhaltung
Mobilgeräte & Wearables
Kinder & Familie
Fahrzeuge & Zubehör
Garten & Außenbereich
Küchengeräte
Haushaltsgeräte
Bücher, Filme & Musik
Büroausstattung
All categories
App
Help
Show more
EN
Sign in
Choose your region and language
Klarna offers flexible payments globally.
Deutsch (de-AT)
Nederlands (nl-BE)
Français (fr-BE)
Čeština (cs-CZ)
Dansk (da-DK)
Suomi (fi-FI)
Français (fr-FR)
English (en-FR)
Deutsch (de-DE)
English (en-DE)
Ελληνικά (el-GR)
Magyar (hu-HU)
English (en-IE)
Italiano (it-IT)
Nederlands (nl-NL)
Norsk bokmål (nb-NO)
Polski (pl-PL)
Português (pt-PT)
Română (ro-RO)
Slovenčina (sk-SK)
Español (es-ES)
Svenska (sv-SE)
English (en-SE)
Deutsch (de-CH)
Français (fr-CH)
Italiano (it-CH)
English (en-CH)
English (en-GB)
English (en-CA)
Français (fr-CA)
Español (es-MX)
English (en-US)
Español (es-US)
English (en-AU)
中文 (zh-CN)
日本語 (ja-JP)
English (en-NZ)
한국어 (ko-KR)
Region
United Kingdom
Language
Customer Service
/
Delivery & returns
Delivery & returns
All
Lieferung & Versand
Retouren
Cancellations
Problem resolution
Lieferung & Versand
When will my order be delivered?
I didn't receive my order. Do I still have to pay?
I have an issue with an order I paid for with a gift card. What should I do?
There’s something wrong with my order. Do I have to pay?
Retouren
I want to return my order. What do I need to do?
How do I return an order I bought with a gift card?
How long does it take for my return to be registered?
What happens when I report a return?
Why did I get a payment reminder after returning my order?
Can I change my return after reporting it?
My return wasn't registered. What should I do now?
How can I check the status of my reported return?
Why was my return investigation closed before my return was registered?
Cancellations
How do I cancel my order?
My order was canceled. Why did I still receive an invoice?
Problem resolution
What happens to my invoice after I report a problem?
What can I do if the merchant doesn't respond?
How long does it take for my problem to be solved?
What's the status of my reported issue investigation?
My issue has been resolved, what should I do?
Why was the investigation closed even though my issue isn't resolved?
Klarna
About us
Careers
Terms and conditions
Press
Security
Privacy
Sustainability
Resell
Auto-Track
Accessibility
Legal notice
Wikipink
Contact
Contact for authorities
Corporate governance
Customer
Help
Sign in
Shop with Klarna
Store directory
Buyer protection policy
Complaints
Shop safely with Klarna
Fixed-term deposit
Privacy settings
Your right of withdrawal
Business
Merchant support
Merchant portal
Sell with Klarna
Developers portal
Operational status
Platforms and partners
Klarna
About us
Careers
Terms and conditions
Press
Security
Privacy
Sustainability
Resell
Auto-Track
Accessibility
Legal notice
Wikipink
Contact
Contact for authorities
Corporate governance
Customer
Help
Sign in
Shop with Klarna
Store directory
Buyer protection policy
Complaints
Shop safely with Klarna
Fixed-term deposit
Privacy settings
Your right of withdrawal
Business
Merchant support
Merchant portal
Sell with Klarna
Developers portal
Operational status
Platforms and partners
Follow
Copyright © 2005-2026 Klarna Bank AB (publ). Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431
Die Bilder auf dieser Website können KI-generiert sein.
Terms of use
Cookies
Klarna.com