Feedback and Complaints.

I would like to give feedback. How do I do that?
We’re always here for you and we want to continuously improve our service and product range. That’s why we would love to hear any criticism or suggestions you may have – or compliments too!
Please contact customer service and let us know.

I’m dissatisfied. How and where can I complain? Here’s how to submit a complaint:
If you are dissatisfied, please always get in touch with our customer service. They will do everything they can to find a solution for you. We are firm believers that many problems and misunderstandings are best solved with direct contact.

Simply call or email us:
Mon-Fri 8:00 a.m. – 6:00 p.m. and Sat 10:00 a.m. – 4:00 p.m.
Phone: +41 (0) 43 508 8765
Email: service@klarna.ch