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Merchant Support

Marketing

Branding

What assets can I add in Branding?
How do I make sure Klarna uses my logo in customer communications?
What do I need to do for my brand to shine in the Klarna app?

Grab and go marketing

What is Grab-and-go marketing?
Why should I announce to shoppers that I’ve launched with Klarna?
Can I edit the social media images to customize it for my brand?

On-site messaging

What is On-site messaging (OSM) and how do I activate it?
What kind of messaging is currently supported and where can I place it on my website?
What aspects of the message(s) can I customize?
Does On-site messaging support mini-cart or pop-cart pages?
Is the landing page (data-key=”info-page”) a dynamic or static page?
Why is On-site messaging not showing on my page?
The loading time seems to be slow, is that normal?
I’ve customized my messages but I still see the old design on my site. What should I do?

Retailer resources

How can I let my customers know about flexible payment options with Klarna?

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