Hello! How may we help you?
Find the answer to your questions about Klarna’s products, how to get started and how to sell with Klarna. Contact us if you need help.
Categories
Intro to Klarna
Getting started | Klarna glossary | Your contract
Products & services
Payment methods | Payment solutions
Integration
Integrating Klarna | Klarna API credentials | Logs | Platforms & partners
Merchant portal
Features & support | Intro to Merchant portal | Two-factor authentication (2FA) | Your account
Orders & refunds
Canceled orders | Expired orders | Order details | Order statuses | Refunds
Payments
Customer payments | Payout schedule | Statements
Account & business details
Login & access | Manage business details | Manage payment details | Settings & notifications
Delivery & returns
Deliveries | Returns | Shipping policy
Disputes
Disputes access | Manage disputes
Marketing
Branding | Grab and go marketing | On-site messaging | Retailer resources
Contact us
We can help you as a merchant with all your questions.
Have you made a purchase with Klarna? Please visit our customer service page.
Do you want to start selling with Klarna? Get started right away!
Merchant Support opening hours
Monday-Friday
08:00-17:00
Saturday-Sunday
09:00-16:00
Bank Holidays
Closed