What is required to work with Klarna?

Meeting our ethical standards
Every successful business relationship is built on a solid foundation. And to begin ours, your business needs to operate in line with Klarna’s ethical guidelines.

We strive to have a positive influence on the market. So we only work with retailers whose activities adhere to Klarna’s vision of making payments and e-commerce safer.

Website requirements
Your website is very often the first impression for potential shoppers. To ensure the credibility, we ask that you have the following information on your site:

Registered business name
Prices on products including transaction currency
Product description
Terms and conditions
Your business contact details including either an email address or phone number
14 days return policy
Information about how customers should report complaints.
Shipping policy (if shipping costs are added, the amount needs to be specified)
Estimated delivery time

Additionally,

Your URL must be live
Your URL must not redirect to another website
All links on the webshop must work and no error messages should appear and should not redirect to another URL
Having these details sorted out before submitting your application will speed things up for both of us—and you´ll be offering our services to your shoppers in no time.

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