Shop

How can I request the deletion of my personal data?

If you have decided to stop using Klarna, you can handle the deletion of personal information directly in the app.

To delete your card information:

  1. Go to

  2. Choose the card you want to delete

  3. Tap Remove your saved card and choose Remove connected card

To turn off your payment autofill information:

  1. Go to

    and navigate to Privacy & Security

  2. Choose Autofill at purchase

  3. Tap the toggle to turn off the autofill feature

To stop receiving marketing emails from us:

  1. Go to

    and navigate to Notifications

  2. Find Marketing emails

  3. Tap the toggle to turn off Receive marketing emails

If you wish to limit the sharing of data with third parties, have all your personal information deleted or receive a data transcript, complete this

to submit your request.

Good to know: As a financial institution, there is certain personal data we are required to store in order to stay compliant with banking laws and regulations.

Related articles

Still need help? Contact us

We’re available 24/7 via chat.

Copyright © 2005-2024 Klarna Bank AB (publ). Klarna Bank AB (publ), is authorised by the Swedish Financial Supervisory Authority in Sweden and is regulated by the Central Bank of Ireland for conduct of business rules. Please shop responsibly, 18+, ROI residents only, T&Cs apply. Credit subject to status.