Find solutions
Customer login
Continue in browserLog in to get an overview of your purchases, upcoming payments and settle them easily with one click.
Business log in
Log in to manage your orders, payout reports, store statistics, and general settings.
Check the following:
If you use Klarna API-credentials for production, make sure that the test mode is switched off.
If you use Klarna API-credentials for our test environment, make sure that the test mode is switched on.
If the problem is still there please contact Merchant Support for further assistance.
Choose your language and region
Klarna is available around the world with a variable offering, choose one that suits you best.
Copyright © 2005-2024 Klarna Bank AB (publ). Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431