We are currently experiencing issues making it difficult to reach our Merchant Support via email. We are working on solving this issue as soon as possible. Should you be unable to get through, feel free to contact us via our Live-Chat. Thank you for your understanding.

How do I receive my log in details for the Merchant portal?

When you sign an agreement with Klarna, an account will be created in the Merchant Portal. The email address that you entered in the agreement will be the username. You will receive a welcome email containing the username and a one time password which you will use the first time you log in.

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