We are currently experiencing issues making it difficult to reach our Merchant Support via email. We are working on solving this issue as soon as possible. Should you be unable to get through, feel free to contact us via our Live-Chat. Thank you for your understanding.

  • Private log in

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business log in

    Log in to manage your orders, payout reports, store statistics, and general settings.

How do I receive my log in details for the Merchant portal?

When you sign an agreement with Klarna, an account will be created in the Merchant Portal. The email address that you entered in the agreement will be the username. You will receive a welcome email containing the username and a one time password which you will use the first time you log in.

Was this article helpful?

Yes, it was helpful
No, I still need help

Copyright © 2005-2023 Klarna Bank AB (publ). Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431