We are currently experiencing issues making it difficult to reach our Merchant Support via email. We are working on solving this issue as soon as possible. Should you be unable to get through, feel free to contact us via our Live-Chat. Thank you for your understanding.

  • Private log in

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business log in

    Log in to manage your orders, payout reports, store statistics, and general settings.

When will I be paid for an order?

Your payment is triggered by an order’s capture. Once the order is captured, Klarna will wait for any payment delay to elapse, then issue the payment via ACH direct deposit. Note: Klarna sends settlements daily on business days. When anticipating your next payment from Klarna, don’t forget to account for two business days’ processing time. In short: Capture date + payment delay + processing time.

Was this article helpful?

Yes, it was helpful
No, I still need help

Copyright © 2005-2023 Klarna Bank AB (publ). Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB (publ). Sveavägen 46, 111 34 Stockholm. Organization number: 556737-0431