How do I lock my account?

To lock your account, tap this link.
When locking your account:
  • You'll be signed out on all devices.
  • You'll need to sign in again on all devices after unlocking your account.
  • No new transactions can be made with Klarna.
  • Ongoing payments are not paused.
  • All Klarna issued cards are frozen - but you'll be able to unfreeze them after unlocking your account.
Good to know: You can unlock your account anytime. You will need a valid ID to unlock your account.
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