Customer service
How can we help?
Get immediate support
Chat in the app
• The fastest way to get support
• 24/7 support from our AI assistant in any language
Call customer service
• Call us at 1300 933 015
• Opening hours: Mon - Fri 9 am - 6 pm AEDT. Closed on public holidays
Customer service in the app
Track your delivery, handle returns and manage your payments in the Klarna app. Plus, access 24/7 help with our chat.
Download the app
More ways we can help
Privacy policy
Learn how we handle your data and keep your personal information safe.
Security
Learn how we help you shop securely by protecting your money and data.
Buyer protection
Shop with confidence knowing Klarna has your back in case of issues.
Get support anytime, anywhere
Sign in for instant assistance from our AI assistant or call a dedicated agent:
Call us at: 1300 933 015
Opening hours:
Mon - Fri 9 am - 6 pm AEDT
Closed on public holidays