How do I remove an order?

Go to Orders in the Merchant portal and open an order you want to remove. Click on the ´Refund all´ button to remove it. The refund will trigger a repayment to your customer (if they´ve already paid), and the same amount will be deducted from your next payout.

Good to know: if you’ve captured an order in parts, you need to refund each and every separately captured item from that order.

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