What is required to work with Klarna?

Meeting our ethical standards
Every successful business relationship is built on a solid foundation. And to begin ours, your business needs to operate in line with Klarna’s ethical guidelines (currently only available in English).

We strive to have a positive influence on the market. So we only work with retailers whose activities adhere to Klarna’s vision of making payments and e-commerce safer.

Website requirements
Your website is very often the first impression for potential shoppers. To ensure the credibility, we ask that you have the following information on your site:

  • Registered business name
  • Prices on products including transaction currency
  • Product description
  • Terms and conditions
  • Your business contact details including either an email address or phone number
  • Return policy
  • Shipping policy (if shipping costs are added, the amount needs to be specified)
  • Estimated delivery time


  • Your URL must be live
  • Your URL must not redirect to another website
  • All links on the webshop must work and no error messages should appear
  • Having these details sorted out before submitting your application will speed things up for both of us—and you´ll be offering our services to your shoppers in no time.

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