What is required to work with Klarna?

Meeting our ethical standards
Every successful business relationship is built on a solid foundation. And to begin ours, your business needs to operate in line with Klarna’s ethical guidelines (currently only available in English).

We strive to have a positive influence on the market. So we only work with retailers whose activities adhere to Klarna’s vision of making payments and e-commerce safer.

Website requirements
Your website is very often the first impression for potential shoppers. To ensure the credibility, we ask that you have the following information on your site:

• Registered business name
• Prices on products including transaction currency
• Product description
• Terms and conditions
• Your business contact details including either an email address or phone number
• Return policy
• Shipping policy (if shipping costs are added, the amount needs to be specified)
• Estimated delivery time

Additionally,

• Your URL must be live
• Your URL must not redirect to another website
• All links on the webshop must work and no error messages should appear
• Having these details sorted out before submitting your application will speed things up for both of us—and you´ll be offering our services to your shoppers in no time.