I want to inform Klarna about a personal issue on an account

All fields marked with an * are required.

Deceased customer's full name *

Deceased customer's email address *

Deceased customer's phone number

Si conoces el número asociado a la cuenta de la persona fallecida, proporciónalo aquí

Deceased customer's date of birth *

Active / outstanding orders (if known)

Reporter's full name *

Reporter's email address *

Reporter's phone number *

Reporter's address *

Mín. primera línea de dirección, código postal y ciudad

Relationship to the deceased *

What date did the customer pass away? *

YYYY-MM-DD

Proporciona una copia del certificado de defunción / documentación oficial

Copy of their death certificate (max. 5MB) *

Accepted file formats: .jpg, .jpeg, .png, .pdf, .heic, .eml

Any additional information

For more information about how we handle your personal data, please read our privacy notice.