How to pay with Klarna at Simply Computing

To be eligible to use Klarna you must:

• Be a resident of Canada

• Be at least 18

• Have a valid bank card/bank account

• Have a positive credit history

• Be able to receive verification codes via text

You can use Klarna at partnering shops and at any prepaid card-accepting online store in Canada.

Explore the stores and shop with us directly from their websites or use the Klarna app to shop at any of your favorite stores and pay with Klarna.

Can I use Klarna to buy anything?

Almost! But there are some exceptions:

• Utility bills or rent payments

• Gift cards

• Governmental bills & fines

• Medical care

• Online gaming or gambling

• Drugs or alcohol

You can find more information in our Terms & Conditions.

There is no predefined spending limit when using Klarna. Instead, a new automated approval decision about how much you can spend with us is made each time you pay with Klarna. Eligibility is based on factors such as your payment history with Klarna, outstanding balance, the total amount in your shopping cart, and our ability to identify you.

Good to know:

• A good payment history, always paying on time, and making payments towards your outstanding purchases can increase your spending limit over time.

• Our customer service agents are not able to change or influence automated approval decisions.

Yes, when you use our Pay in 4, Financing, or pay later credit products we conduct a credit check to assess your eligibility for credit. This helps us ensure responsible lending and assist our customers to make good financial choices for their circumstances.

Good to know: If you make late payments or fail to pay, this could have a negative impact on your credit score and prevent you from using our payment methods in the future.

You can read more about the credit bureaus we use to perform credit checks in our privacy policy.

With the Klarna app you’ll keep the whole shopping journey in one place. You can find the best deals, keep track of orders and deliveries, and then manage payments and returns without hopping between emails, tabs, and apps.

Yes, the Klarna app is completely free to download and use.

Yes, Klarna uses security measures to protect your personal and payment information. Payments are processed securely.

Returns are handled directly through the store. Once the return is processed by Simply Computing, Klarna will adjust your payment plan accordingly. This may include updating upcoming payments or issuing a refund if you’ve already paid. You’ll be notified by Klarna once the adjustment has been made.