How do I enable email notifications for new disputes?

Klarna does not send notifications to merchants for every new dispute that is raised- We ask for you to proactively access your Merchant Portal on a frequent basis and keep email exchange to a minimum (bear in mind that conversation is handled through the Disputes App directly). We only send out one reminder 3 days before the deadline if there has been no response from you. Please note that once a dispute is closed, it will not be reopened for further investigation if requested.
You can find more information about how to sign up for the disputes app and on disputes in general on Merchant Portal or under Klarna Docs.

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