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How do I enable email notifications for new disputes?

Klarna does not send notifications to merchants for every new dispute that is raised- We ask for you to proactively access your

on a frequent basis and keep email exchange to a minimum (bear in mind that conversation is handled through the Disputes App directly). We only send out one reminder 3 days before the deadline if there has been no response from you. Please note that once a dispute is closed, it will not be reopened for further investigation if requested.
You can find more information about and on on Merchant Portal or under .

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