For shoppers
For business
Main menu
  • Find solutions
    • Payment solutions
      • On-site messaging
      • Express button
  • Resources
    • Developers portal
    • Merchant portal
    • Demo store
    • Marketing resources
    • References
  • Help
    • Business support
    • Operational status
  • Private login

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

    Continue in browser
    Private login
  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

    Business login
  1. Klarna
  2. Business
  3. Merchant Support

Account & business details

Login & access

  • What are the different types of user permissions?
  • How do I change an administrator for my Merchant portal account?
  • How do I add a user in the Merchant portal?
  • How do I remove a user in the Merchant portal?

Manage business details

  • How do I update my business address and contact information?
  • How do I update my e-commerce store URL?
  • How do I add a logo to statements?
  • How do I update my brand/business name?
  • How do I update my risk email address?

Manage payment details

  • How do I change my bank account details?
  • What happens to my payouts while my new bank account details are being updated?

Settings & notifications

  • What can I do in the Settings section?
  • How do I enable email notifications for new orders?
  • How do I enable email notifications for new disputes?
Country
Ireland
About Klarna

About us

Legal

Privacy notice

Careers

Press

Customer

Customer service

Feedback and complaints

Fraud protection promise

Buyer protection policy

Business

Sell with Klarna

Merchant support

Developers portal

Copyright © 2005-2022 Klarna Bank AB (publ). Klarna Bank AB (publ), is authorised by the Swedish Financial Supervisory Authority in Sweden and is regulated by the Central Bank of Ireland for conduct of business rules. Please shop responsibly, 18+, ROI residents only, T&Cs apply. Credit subject to status.

Cookies

Sitemap