We are currently experiencing issues making it difficult to reach our Customer Service via email. We are working on solving this issue as soon as possible. Should you be unable to get through, feel free to contact us via our Live-Chat. Thank you for your understanding.

  • Private login

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

Does Klarna perform a credit check?

As a responsible lender, we want to make sure we’re helping our customers make the right financial decisions for their circumstances, and as such, we may perform a credit check when you use Klarna.

The credit check will not impact your credit score but will be visible to other lenders on your credit report, which might influence their decision.

Depending on the payment method or service you choose, we may or may not perform searches to check your financial standing. We may perform other credit checks for future purchases you make to keep our commitment to lending responsibly.

You can find an overview of the credit checks we run for our payment options and services below.

We will not perform a credit check on you when:

  • Signing up to use Klarna
  • Downloading the Klarna app

We will perform a credit check when:

  • Purchase with a One-time card for the first time
  • Choose Klarna as a payment method at check out for the first time
  • Make a new purchase, but it has been more than 90 days since we last performed a credit check

A positive repayment record with Klarna will help ensure your ability to check out with Klarna in the future. Of course, if you are late with your payments or fail to pay, this could have a negative impact on your credit score and prevent you from using your Klarna account again.

Illion performs our third-party credit checks. If you have any questions regarding the services this party offers, we advise you to contact Illion directly.

These checks are performed in accordance with Klarna’s Terms & Conditions.

Was this article helpful?

Yes
No

Still need help? Contact us.

We’re available 24/7 via chat.

or Call us