Experiencing hardship form

If you have upcoming payments within the next 1 - 4 days we strongly suggest submitting your request via our live chat service or speaking with our agents via phone at 0800 447 000 (11am to 8pm Monday through Friday).

By submitting information, I agree to Klarna's handling of personal data.

Copyright © 2005-2026 Klarna New Zealand Limited. Office: Tompkins Wake, Level 17, 88 Shortland Street, Auckland Central, Auckland, 1010. Company number: 8035397