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  • Customer login

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    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

What do the various order statuses mean?

  • Authorised: Order has been completed and is awaiting fulfilment by the merchant.

  • Expired: The order’s authorisation window has passed without fulfilment. Order is closed.

  • Cancelled: Order has been cancelled prior to fulfilment by the merchant.

  • Captured: Order has been completely or partially fulfilled; customer has been charged; Klarna’s payment to the merchant is scheduled.

  • Refunded: Order has been completely or partially fulfilled; the merchant has credited the customer.

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