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  • Private login

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  • Business login

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What do the various order statuses mean?

  • Authorised: Order has been completed and is awaiting fulfilment by the merchant.
  • Expired: The order’s authorisation window has passed without fulfilment. Order is closed.
  • Cancelled: Order has been cancelled prior to fulfilment by the merchant.
  • Captured: Order has been completely or partially fulfilled; customer has been charged; Klarna’s payment to the merchant is scheduled.
  • Refunded: Order has been completely or partially fulfilled; the merchant has credited the customer.

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