Find solutions

  • Private login

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

When is the customer refunded?

A customer’s refund is processed differently depending on which payment method they chose when making the purchase, but in general it takes between 2-5 business days for Klarna the process a refund:

  • Direct payment: the amount will be refunded to the account which was used at the time of the purchase.

Was this article helpful?

Yes, it was helpful
No, I still need help

Copyright © 2005-2023, Klarna Australia Pty Ltd, ABN # 82 635 912 579.