Customer related cases
- Why can't the customer complete their purchase?
- What happens when the customer makes a return?
- Can I remove a customer's late fee?
- When is the customer refunded?
- How do we reply when the customer asks about their remaining account balance?
- How do I change a customer's billing address?
- Why did we receive an email from the customer that wasn’t sent from their private email address?
- What do we do when we receive a customer email sent from the Klarna app?