Your refund will be processed within 5-7 business days. Once the store has registered your return or cancellation, you will receive your refund according to the store’s refund policy.

Heads up, according to most store’s T&Cs express shipping fees are not refundable.

Good to know: Refunds are processed in different ways, depending on how much you have paid and if the store has processed a full or partial refund. Heads up, according to most store’s T&Cs express shipping fees are not refundable.

• Full refund
  Once the full refund is registered against your order, the invoice will be canceled. If you had already paid the invoice you will receive a refund for the paid amount to the bank account provided.

• Partial refund
  If the partial refund is less than the remaining balance on your invoice, the amount will be deducted from the outstanding balance and you will receive an updated invoice in the app.
  If the partial refund is greater than the remaining balance on your invoice, the refund amount will be credited to the account number you emailed us.

Still waiting for your refund?

Depending on your financial institution, it can take up to 14 days for the funds to show in your account. To check the status of your refund first

• How do I cancel my order?

• What happens when I report a return?

• My order was canceled. Why did I receive an invoice?