Your refund will be processed within 5-7 business days. Once the store has registered your return or cancellation, you will receive your refund according to the store’s refund policy.

Good to know: Refunds are processed in different ways, depending on the status of your payment schedule, how much you have paid and if the store has processed a full or partial refund. Heads up, according to most store’s T&Cs express shipping fees are not refundable.

Full refund
Once the full refund is registered against your order, any remaining payments will be cancelled and the already paid amount will be refunded to the bank account provided.

Partial refund

• If the partial refund is greater than the remaining balance of your order, the refund amount will be credited to the original payment method.

• If the partial refund is less than the remaining balance of your order, the amount will be deducted from the outstanding balance and spread evenly across the remaining payments.

You can view any updates to your payment plan in the

Still waiting for your refund?
Depending on your financial institution, it can take up to 14 days for the funds to show in your account. To check the status of your refund, first

If after 14 days you have not received a refund, or your original form of payment is associated with a now closed bank account, please

• How do I cancel my order?

• What happens when I report a return?

• My order was cancelled. Why am I still being charged?