Why was the first instalment of my payment plan higher?
If Pay in 3 equal payments is not available, you may be offered an alternative Pay in 3 payment option with a higher first installment, instead of 3 equal payments.
This can happen because the order amount exceeded your spending limit, however, other credit factors are also assessed.
Good to know:
- Our Customer Service is not able to increase your spending limit nor has further information about the automated assessment.
- When selecting Pay in 3 as your payment plan for One-time cards there is a service fee charged together with the first payment.
- If you’d prefer a payment plan of 3 equal payments, always ensure the total order amount is within your spending limit.
- If the order amount exceeds your spending limit and you are offered an adjusted payment plan with a higher first instalment amount – accept the offer in the checkout.
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