Why was the first instalment of my payment plan higher?

If Pay in 3 equal payments is not available, you may be offered an alternative Pay in 3 payment option with a higher first installment, instead of 3 equal payments.

This can happen because the order amount exceeded your spending limit, however, other credit factors are also assessed.

Good to know:

• Our Customer Service is not able to increase your spending limit nor has further information about the automated assessment.
• When selecting Pay in 3 as your payment plan for One-time cards there is a service fee charged together with the first payment.

What’s next?

• If you’d prefer a payment plan of 3 equal payments, always ensure the total order amount is within your spending limit.
• If the order amount exceeds your spending limit and you are offered an adjusted payment plan with a higher first instalment amount – accept the offer in the checkout.

Related article

• How much am I eligible to spend?