Contact form

Your complaint

Payment reference or account number linked to your complaint. *

Please let us know which area your complaint relates to *

Describe your complaint *

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What would you like Klarna to do to resolve your complaint? *

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Please describe your most recent experience contacting our customer service about this issue. Your feedback helps us improve.

Supporting documents (for example, photos or screenshots): Attachments.

Accepted file formats: .jpg, .jpeg, .png, .pdf, .heic, .eml

About you

To help us handle your complaint faster, please provide your contact details. If you're already a Klarna customer, enter the details you used for the purchase or those linked to your Klarna account.

First name *

Last name *

Email address *

Personal identity number

Phone number

How would you prefer to be contacted about your complaint? *
For security reasons, we can only contact you using the details linked to your Klarna account.