4 interest-free instalments
“Snooze” will allow you, for a small fee, to extend the due date of your next repayment by 14 days and avoid incurring a late fee. You can snooze once per order.
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| Total order value | Snooze cost |
|---|---|
| Up to $59.99 | Snooze not available |
| $60-99.99 | $3 |
| $100-199.99 | $5 |
| $200+ | $7 |
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If your fortnightly payment is late, we may charge a late fee.
| Total order value | Late fee per instalment |
|---|---|
| Up to $59.99 | $3 |
| $60-99.99 | $5 |
| $100-199.99 | $7 |
| $200+ | $15 |
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Yes, our late fees are capped.
If your instalment is late, you will only be charged 1 late fee per late instalment, meaning the most you will be charged is $9, $15, $21 or $45 depending on the value of your order.
| Total order value | Late fee per instalment | Maximum late fee per order (across 3 late repayments) |
|---|---|---|
| Up to $59.99 | $3 | $9 |
| $60-99.99 | $5 | $15 |
| $100-199.99 | $7 | $21 |
| $200+ | $15 | $45 |
Need a few extra days? Make sure to “Snooze” your repayment to push your scheduled repayment back 14 days.
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4 interest-free instalments allow you to split purchases into 4 payments automatically charged to your debit or credit card every fortnight. There is no interest and no fees when payments are made on time. It’s that easy.
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There’s no sign up required! If your order is eligible to pay in 4 interest-free installments, the option will be presented at checkout, and there’s no need to enter extra information. Simply choose 4 interest-free installments as your payment method at checkout and enter your credit or debit card information. This is the card we’ll use for your scheduled automatic payments.
If you have not signed up with us previously you will be notified to sign up while completing your purchase, simply submit an application during the checkout process. You’ll know instantly whether or not your application was approved.
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There are no additional costs or upfront fees when using Klarna to pay in 4 instalments. From 15 July 2020 you may be charged a late fee if you miss your scheduled repayment.
For greater flexibility, you can “snooze” your repayment for 14 days or choose to pay your order early by logging into your Klarna account. View terms here.
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Klarna currently accepts most major debit and credit cards including Mastercard and Visa. Please note, American Express and prepaid cards are not accepted.
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4 interest-free instalments from Klarna is an alternative to traditional credit. No interest means you will never pay more than the amount of your purchase when you make payments on time.
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When you choose to pay in 4 interest-free instalments with Klarna, we will perform a credit check for the first attempt to fulfill the purchase. We will be able to use this credit check for 90 days. If you were to attempt another purchase after the 90 days or if you change your address in our app or website, we will perform another credit check.
This credit check will be visible on your credit report, but does not directly affect your credit score. It may still affect your ability to be eligible for credit at other parties, as they can see the credit inquiry on your report and may use it as a basis for their final decision.
As a responsible lender, we do not wish to grant credit to customers who may have difficulties in fulfilling payment. It is for this reason that we perform a credit check. We want to gather information about our customers in order to ensure that they can afford the debt before we even consider providing them with credit.
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Presently, we’re able to postpone a payment date for 10 days as a one time courtesy. This can only be applied once on a single order. Please contact our customer service if you would need any assistance with this.
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If your automatic payment fails, we will make a second attempt to withdraw the amount two days later. You will also receive a push notification and/or email notification informing you of any details you require regarding the next payment.
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If you have multiple items in an order and they are shipped separately, you will have an instalment plan for each shipment. The perk? You’ll never be in a situation where you pay for an item that you haven’t received.
For example: You order 3 items from a retailer for $100.00. The first item for $40.00 ships, you receive a shipping confirmation from the retailer and an instalment confirmation from Klarna for 4 payments of $10.00. One week later, your remaining 2 items worth $60.00 ship. You receive another shipping confirmation from the retailer and another instalment confirmation from Klarna for 4 payments of $15.00.
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If the store you purchased from issues a return credit for the full purchase amount, any payments already made will be refunded to your original payment method and your remaining payments will be cancelled. If the store credits less than the full purchase amount, the order balance will be updated. If the return credit causes the order to be overpaid, the overpaid amount will be automatically refunded to your original payment method. Otherwise, your upcoming payments will continue to be collected until the remaining balance is paid off. You can check the status of return credits and refunds anytime by logging in online or in the Klarna app or website.
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As part of our approval process, we may conduct a pre-authorisation on your specified card to ensure it is not being used fraudulently. The amount charged will never be greater than your first instalment due for the order. The pre-authorisation is immediately voided or reversed by Klarna, which means that the funds should not be withheld from your account. Please note, this is not a charge, and Klarna does not receive any funds associated with the pre-authorisation.
The minimum spend for all of those who wish to avail of our pay in 4 interest-free instalments product is $35.
However, in order to ensure safe spending practices, how much you can spend is determined by a number of factors. These include how long you have been shopping with Klarna and how many purchases have been made and successfully paid back. Meaning, the longer you have been using our 4 interest-free instalments feature, and the more orders you have successfully repaid according to your payment schedule, the more likely you will be able to spend more.
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Under the purchases view in the app, select the purchase of which you need to change the card on file, choose “Show plan”, then “Change” and enter your new card details. That’s it!
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