New EU Payments Directive as of 14th September 2019 – Change in Sofortüberweisung under the Second EU Payment Services Directive (PSD2).

In the course of the new EU PSD2 Directive we will change the process of Sofortüberweisung in order to make it even more safe and secure. In doing so, Sofortüberweisung will implement a second step of authentification, the so-called second factor, which can be different depending on the main bank. Learn more here.

Customer Service

Find answers to the most common questions about products and services offered by Sofort GmbH here. Do you want to talk to us? Our customer service details are also below.

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Questions about completed payments with direct banking

Questions about direct banking errors

Questions about orders

Questions about Pay now with direct banking

Questions about PSD2 & SCA

Questions about Sofort GmbH and Klarna