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Public accessibility statement

Our commitment to accessibility

Klarna is committed to making our app and website accessible and user-friendly to everyone, including people with disabilities. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

If you have difficulty using any part of the Klarna app or website, or notice content or functionality that you believe is not fully accessible, please tell us. You can:

  • Submit feedback directly in the Klarna app: tap Profile, then Help, then Give feedback.

  • Contact our Customer Service team at https://www.klarna.com/uk/help/

We take your feedback seriously and use it to keep improving accessibility for all our customers. You can find detailed legal terms of Klarna's services here.

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Copyright © 2005-2026 Klarna. Klarna Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889) and the provision of payment services and the issuing of electronic money under the Electronic Money Regulations 2011 (firm reference number 1021834). Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.

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