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Klarna Balance is the money stored in your Klarna account. It lets you store funds you’ve added, plus refunds and cashback, and then use those funds to pay for purchases, instalments, subscriptions, or scheduled payments via Klarna.

To be eligible for a Klarna balance you must:

1. 1.

   Be a UK resident with a valid UK address

2. 2.

   Be 18 or older with a valid ID

3. 3.

   Have a phone number issued from the UK

Good to know:

• No fee to sign up

• No minimum balance required

• Sign up for free in the app

• Earn Cashback rewards with a Klarna balance

For comprehensive details read our Terms and Conditions - Klarna balance and Klarna Card.

Access your Klarna balance right in the app. To sign up, we'll ask you to fill in some information to verify your identity. It only takes a few minutes, and you can add money with your debit card.

Yes, you can sign up for Klarna balance for free.

Yes. You'll automatically receive a virtual card.

1. 1.

   Go to Accounts & cards

2. 2.

   Tap Activate account

3. 3.

   Select Get started

4. 4.

   Enter your personal details and verify your identity when prompted

Good to know: If you're interested in getting the physical Klarna Card, you need a membership. However, the virtual card works for all types of transactions. Depending on your membership, you may be charged a delivery fee when ordering your physical Klarna Card.

You can earn cashback on your purchases when you shop at participating stores in the Klarna app.

Yes, you can use your balance to settle any Klarna payments early in the app as long as you have enough money in your balance. You can add money with your other debit card if you have purchase power with Klarna and are eligible to spend with us.

By logging in to the app.

1. Go to Wallet

2. Select Klarna balance

3. Tap Add money and follow the prompts to transfer funds from a debit card in your name

You can withdraw funds to your connected debit card.

1. 1.

   Go to Accounts & cards

2. 2.

   Tap Klarna balance or Main account, then Send

3. 3.

   Select Push to card

4. 4.

   Follow the prompts and confirm

Good to know: You can transfer to debit cards that you've already used to add funds.

When a payment is made, Klarna automatically updates your available purchase power. Keeping open invoices to a minimum is crucial. When you use Klarna balance, you're paying off your invoices faster, which allows for a quicker adjustment of your purchase power.³

Purchase power is an estimate of your available spending amount with Klarna. However, it's not a guaranteed amount, but a useful guide to manage your spending.

You can use your Klarna balance to pay for any existing Klarna orders or services:

1. Go to Payments

2. Choose a pay later purchase

3. Tap Pay early and select Klarna balance as your funding source

Alternatively, you can choose Klarna balance as your preferred payment option in the store’s checkout.

You have the option to have all your refunds, regardless of the Klarna payment method chosen, credited earlier to your Klarna balance - avoiding lengthy banking processing times. The refunds will be available in your Klarna balance immediately after it has been processed by the merchant. To manage this feature:

1. Go to Wallet
2. Navigate to Settings
3. Tap Manage and toggle on Faster refunds