Contact

Customer Service

Visit our Customer Service pages to find contact details, openings hours and answers for the most Frequently Asked Questions.

In our self service site you can view all your purchases in one place. Once logged in you can pay and handle your orders with ease.

Only for regulators/authorities

Please use below option to contact us:

Postal address:
Klarna
10 York Road
London
SE1 7ND
United Kingdom

Note that customer service is not available through this contact options.

Merchant Support

If you already are signed up as a merchant with Klarna and need support. Visit our Merchant Support pages to find contact details, opening hours and answers for the most Frequently Asked Questions.

Sales

Do you have a web shop? Interested in selling with Klarna? Find more information on our business pages.

Privacy

Have a look at our data protection statement for detailed information on how we respect your privacy.

Press

On our press page you will, for example, find contact persons, pictures and press releases.

Express your opinion

Feedback and complaints

Contact form

Contact form

UK Branch

Klarna Financial Services UK Ltd
10 York Road
London
SE1 7ND
United Kingdom

Headquarters

Klarna Bank AB
Sveavägen 46
SE-111 34 Stockholm
Sweden

Copyright © 2005-2024 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.