Customer service

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Chat

Chat in the app

• The fastest way to get support
• 24/7 support from our AI assistant in any language

Contact agent

Call customer service

• Local rate: 0203 005 0833
• Freephone: 0808 189 3333
• Mon – Sun 9 am – 6 pm, closed on public holidays
• Report unauthorised transaction 24/7 :0203 005 0837

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Customer service in the app

Track your delivery, handle returns and manage your payments in the Klarna app. Plus, access 24/7 help with our chat.

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More ways we can help

Privacy policy

Learn how we handle your data and keep your personal information safe.

Security

Learn how we handle your data and keep your personal information safe

Buyer protection

Shop with confidence knowing Klarna has your back in case of issues.

Get support anytime, anywhere

Sign in for instant assistance from our AI assistant or call a dedicated agent:

Local rate: 0203 005 0833
Freephone: 0808 189 3333

Opening hours: Mon – Sat 9 am – 6 pm
Closed on public holidays

Report unauthorised transactions 24/7: 0203 005 0837