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  • For business

How do I troubleshoot 5G speeds, slow data and coverage?

Try these troubleshooting actions:
  • Check your device is 5G compatible and that 5G is enabled in Settings.
  • Check you haven't exceeded your high-speed data limit on your plan.
  • Check you're in a 5G coverage area.
  • Klarna Mobile uses Vodafone's network - restart device, toggle airplane mode, toggle roaming, check Vodafone's coverage map online.
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