My porting process was declined. How can I solve this issue?
Porting can fail for several reasons. Check the app for details as it's often due to an incorrect PAC code or a carrier-locked phone. Identify the issue and restart the porting process through the app.
You can update your porting information in the app:
1.
Tap More
2.
Navigate to Klarna mobile
3.
Go to Settings to see which details were incorrect and resume porting with the correct information
If you don't have your PAC code, text PAC to 65075 from the number you want to port, or contact your current carrier to request it.