KlarnaCustomer ServicePaymentsStatementsWhere can I view my orders, balance and payments?Make & manage paymentsHow do I pay for my One-time card?Can I pay off my balance early?What happens if I get into financial trouble, and can’t handle repayments?How do I pay for my order?When is my payment due?Will I receive payment reminders?Have you received my payment?How do I update the payment method on my Klarna account?What happens if I can’t pay on time?Which payment methods are accepted by 4 interest-free instalments?Can I change my scheduled payment date?Payment issuesI received an error when trying to make a payment. What should I do?I’ve received a request for payment for a purchase that has been cancelled due to the COVID-19 pandemic. What do I do?What do I do if the automatic payment fails?Two payments have been charged to my credit or debit card, but only one payment appears on my Klarna.com account. Why is this?Debt collection & late feesIs there a late fee for 4 interest-free installments?Declined PurchaseMy purchase was denied, why do I still have a transaction on my card?Why wasn't my purchase approved with Klarna?How can I get approved to pay with Klarna?Can I make multiple purchases with Klarna?Why can't I pay with Klarna anymore?Why was my One-time card purchase declined?Credit checkDoes Klarna perform a credit check on me and will it affect my credit score?Spending limitHow much am I eligible to spend?Still need help? Contact us.We have temporarily reduced our chat opening hours to 9 am - 6 pm AEST. We are working hard to resume to 24/7 availability.Chat with usor Call us