KlarnaCustomer ServicePaymentsMake & manage paymentsHow can I pay?How can I extend my due date?When is my payment due?What happens if I can’t pay on time?Payment issuesWhere can I find my payment plan?When will the authorisation hold be released?I received an error message when trying to pay, what can I do?Why do I see two orders in the app when I only placed one?Debt collection & late feesWill I receive payment reminders?Is there a late fee for 4 interest-free installments?Declined PurchaseMy purchase was denied, why do I still have a transaction on my card?Why wasn't my purchase approved with Klarna?How can I get approved to pay with Klarna?Can I make multiple purchases with Klarna?Why can't I pay with Klarna anymore?Why was my One-time card purchase declined?Credit checkDoes Klarna perform a credit check on me and will it affect my credit score?Spending limitHow much am I eligible to spend?Still need help? Contact us.We are available by chat 7 days a week: 9 am - 6 pm AEDT.Chat with usor Call us