Report a phishing attempt

Spotted a suspicious email, text, or website pretending to be Klarna? Report it here and help us fight scams.

Phishing is when scammers impersonate a trusted company to steal your personal details, passwords, or payment information. Only use this form to report phishing. For help with your account or any other issue, please contact Customer Service.

Your report stays private. Thank you for helping out.

This inbox is monitored only — we will not reply to your report.

How did you receive the phishing attempt? *

Website link (please include the https://) *

Tell us how you landed on this page, did you click on a link in an email, was it sent to you on Facebook or did you find it via Google.

Phishing number (including country code) *

Description of the message (optional)

Link/URL (if applicable)

Screenshot of the SMS message

Phone call
Explain the call, including any claims (e.g., impersonating a bank), requests (e.g., sensitive info), and threats used. Include the full phone number with the country code.

Phishing number (including country code) *

Provide the date, time, and duration of the call.

Call details

Email
For email-based attacks, please provide additional evidence, including the original email headers.

Please provide the email address from which you received the phishing attempt. *

Please send us the .eml file so we can analyze the email and identify the sender. To retrieve the .eml file:

In Gmail: Go to "More" (three dots near "Forward") → "Show original."
For other email systems: Refer to this guide on MXToolbox for instructions.

You can also forward the email to us to phishing@klarna.com - preferably as an attachment.

Fraudulent WhatsApp Messages
Please provide the phone number associated with the WhatsApp account sending the phishing messages.
Include screenshots of the entire conversation, sender's number, and any links. Describe how the messages are misleading or harmful, such as impersonation or phishing.

Phishing number (including country code) *

Description of fraudulent activity (optional)

Screenshot of the chat conversation

Upload your files here *

Accepted file formats: .jpg, .jpeg, .png, .pdf, .heic, .eml

Please provide us with your name and email address so we can accurately document your report.

Your full name *

Your phone number (including country code) *

Your email *

I am a Klarna customer

For more information about how we handle your personal data, please read our Privacy Notice.