KlarnaCustomer ServicePayments and RefundsDo I get a confirmation of my completed Klarna direct banking transaction?Can I cancel a transfer made by direct banking with Klarna?How do I get confirmation that my money has been received?How do I get a refund?Still need help? Contact us.Support is provided in German and English. Opening hoursMonday-Friday09:00-18:00Saturday-Sunday10:00-17:00Call us Customer ServiceEmail us Fill out the form