How do I report a phishing or scam attempt?

If you’ve received an email, text message or a call from someone impersonating Klarna:

Do not click on any links, download attachments, or respond to the sender
Do not share personal information like passwords, PINs, or account details
Report the fraud by submitting this form

How can I tell if something is a scam or phishing attempt?

The message urges you to take immediate action or threatens consequences, such as account deactivation
The links lead to websites that do not match Klarna’s
The message asks for sensitive information such as one-time passwords and payment details

To learn more, read our security tips on how to recognize scams.

I accidentally clicked on a link and shared my information.

Contact your bank or card issuer without delay
Lock your account.
Report in the app
Report fraud by contacting the police
Change your password immediately
Enable two factor authentication
Block your cards in the Klarna app

Need more help?

Chat with us

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