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How do I report a phishing or scam attempt?

How do I report a phishing or scam attempt?

If you’ve received an email, text message or a call from someone impersonating Klarna:
  • Do not click on any links, download attachments, or respond to the sender
  • Do not share personal information like passwords, PINs, or account details
  • Report the fraud by submitting this form
How can I tell if something is a scam or phishing attempt?
  • The message urges you to take immediate action or threatens consequences, such as account deactivation
  • The links lead to websites that do not match Klarna’s
  • The message asks for sensitive information such as one-time passwords and payment details
To learn more, read our security tips on how to recognize scams.
I accidentally clicked on a link and shared my information.
  • Contact your bank or card issuer without delay
  • Lock your account.
  • Report in the app
  • Report fraud by contacting the police
  • Change your password immediately
  • Enable two factor authentication
  • Block your cards in the Klarna app
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