Klarna's Buyer Protection
Naturally you should always receive what you have ordered, or get your money back. Our merchants are very professional and careful about their relationships with customers, so there is rarely a problem. If, nevertheless, anything was to happen, then we help you to resolve issues as painlessly as possible. We also protect you against misuse of your personal details.
Did your item not arrive or match the seller’s description? Contact the merchant and see if you can solve the issue.
Contact Klarna and postpone the payment due date. Our local customer service team are contactable by telephone on 0203 0050 833 or 0808 189 3333
Get your money back! If your item did not arrive or did not match the seller’s original description and the merchant will not cooperate, our customer service team will help you get your money back.
Frequently Asked Questions
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