Support.

What do you need help with?

Current topics.

We’re here to help. We know you might be worried about the impact of COVID-19 on your life and finances, so have answered some of the most commonly asked FAQ’s we are experiencing below. If you would like to discuss anything with our team, please get in touch either via our live chat in our App or using the contact details below.

We are always here to help.

Other questions

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Instalments

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Pay later

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Refunds

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Returns

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Financing

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Store specific

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Klarna app

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Still need help? Contact us.

Our customer service team is available through chat or by phone between opening hours of 9 am – 6 pm.

Chat
Phone

Local Rate: 020 300 50833
Freephone: 0808 189 3333
Fraud related (available 24/7): 0203 005 0837