How do I make a payment?

The quickest and easiest way is to make payments and check the status of your payments online and in our app. When you shop directly at a retailer who offers Klarna’s payment options we also kindly ask you to make payments through the Klarna app or klarna.com. Simply log in here and make a secure payment with either a debit or credit card.

Follow the steps below to make a payment

In the Klarna app
Log in to the app
Click ‘My Klarna’ to find the option to view your ‘Purchases’ or all your ‘Payments’
Choose the purchase or account you want to pay
Follow the prompts to submit your payment and make sure to use the correct payment information when making a payment to avoid any errors.

On Klarna.com
Log in to your klarna.com account with the email address associated with your account
Click ‘Purchases‘ or ‘Payments‘ to find the statement you’d like to pay
Choose the purchase or account you want to pay
Follow the prompts to submit your payment and make sure to use the correct payment information when making a payment to avoid any errors.

How to pay your monthly Financing statement
Simply select the ‘Make a payment button’ in your monthly statement email, which we will send you on or around the 7th of every month or login here or into the app and select Financing account. Once you are logged in you can opt to pay your minimum or interest-saver payment, or a custom amount.

If you have promotional purchases which are due at the end of the month we recommend paying the interest-saver amount to ensure you maintain your promotional terms. Alternatively, you can pay your minimum payment. Please note this transforms any promotional balances to our standard rate account, which is charged at 18.9% interest.

Are my payments safe?
Payment information is processed securely by Klarna. All transactions take place via secure connections, protected with the latest industry standard security protocols.

Good to know: Payments cannot be made by telephone or bank transfer.

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