How does Klarna handle refunds?

If you are using Financing, your refund will be available as a positive balance in your account with Klarna. This allows you to purchase again using your account at any participating online stores.

If you have paid for your order with a card, the refund will be made back to the same card. Returned or cancelled orders should first be registered with the online store.

The refund will be processed within the next 14 days of the online store logging the returned or cancelled order.

For more information on refunds for orders using Financing and the Klarna Account click here.

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