If the payment date has passed but the return (or payment) has not been registered, you will receive a reminder. It can happen that the reminder was sent while your return was in transit or still processing.
If you have returned your order but still received a reminder, please let us know that you're waiting for the return to be registered by reporting your return.
To report your return:
Once you have reported your return, your payments will be paused until your return is registered. Your payment plan will be adjusted when the store updates your order.
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