My data protection rights

Do you have any questions about data protection or would you like to receive further information about your personal data? We are here to help you. Depending on the nature of your request, there are two ways to contact us:

1. For the following matters, please fill out the form below.

  • Deleting your personal data and terminating your customer relationship with Klarna: If you exercise your right to be forgotten, we will delete your personal data. This means that you will no longer be able to access previous orders or your account. You can place new orders again after we have successfully deleted your data. According to legal requirements, we may need to retain certain personal data even after your deletion request. If you only wish to unsubscribe from our marketing communications or remove a specific service, you can do so either in the app or by contacting our customer service.

  • Request for a copy of your personal data: We will send you an encrypted PDF file with the data we have collected about you. Please provide all email addresses you have used for Klarna.

  • Correction of your data: You can have incorrect personal data such as your name or date of birth corrected.

  • Objection to direct marketing: You can object to the processing of your personal data for marketing purposes.

2. If you need help with other data protection-related issues or if you want to contact our data protection officer, we are also here for you. You can contact us in the following ways:

  • Chat: Our chat support is available daily and around the clock. You can access it through the

    or our .

  • Phone: If you prefer to speak with us over the phone, you can find our phone number


Copyright © 2005-2024 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.