12 skill sets that all work towards making the shopping experience simpler, easier and more convenient for our customers.
How we let them shine.
Each team at Klarna consists of a mix of competences that all focus on making their part of the customer experience better. They iterate, refine, improve, go live… and then they do it all again. Everything they do has to enhance the shopping experience. If it doesn’t, they stop and try again. Failing means doing better next time. It’s a very Klarna way of working and we love it. Because it works.