Competences.

Everyone at Klarna works in one of our 350+ small start-up teams.

The way of working.

Each team consists of a mix of competences that all focus on making their part of the customer experience better. They iterate, refine, improve, go live… and then they do it all again. Everything they do has to make the shopping experience simpler, easier and more convenient for our customers, retailers and partners. If it doesn’t, they stop and try again. Failing means doing better next time. It’s a very Klarna way of working and we love it. Because it works.