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Customer Service

The fastest way to get support about payments, returns, and more is to contact us here.

Merchant Support

Boost your business and find more information about selling with Klarna on our business page.

Visit our merchant support to find contact details, opening hours and answers for the most frequently asked questions.

Authority requests

If you need to reach us regarding an official request, including police investigations and regulatory inquiries, please contact us here.

Feedback

Tell us about your experience with Klarna via feedback@klarna.com. Your opinion is important to us, and we read every response.

Privacy

Have a look at our data protection statement for detailed information on how we respect your privacy.

Press

Stay up-to-date with the latest news from Klarna. Access materials like our press kit, company info, and image library on our press page.

Mailing address

Klarna Group PLC (publ)
10 York Road
London SE1 7ND

Headquarters
Klarna Bank AB (publ)
Sveavägen 46
SE-111 34 Stockholm
Sweden

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Copyright © 2005-2026 Klarna. Klarna Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889) and the provision of payment services and the issuing of electronic money under the Electronic Money Regulations 2011 (firm reference number 1021834). Klarna Financial Services UK Limited offers both regulated and unregulated products. Klarna’s interest free and pay up to 12 months Financing agreements, Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.

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