Private login
Continue in browserBusiness login
Log in to manage your orders, payout reports, store statistics, and general settings.
Uncaptured order
Click on “Edit Order lines”. You will now be able to make the required change to the order.
Captured order
Enter the order and select “Refund” below the “Order lines” section. You can now choose the amount that the customer should be repaid. When the refund amount has been entered, click “Refund”.
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Copyright © 2005-2023 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 125 Kingsway, London, WC2B 6NH.