Private login
Continue in browserLog in to get an overview of your purchases, upcoming payments and settle them easily with one click.
Business login
Log in to manage your orders, payout reports, store statistics, and general settings.
Uncaptured order
Click on “Edit Order lines”. You will now be able to make the required change to the order.
Captured order
Enter the order and select “Refund” below the “Order lines” section. You can now choose the amount that the customer should be repaid. When the refund amount has been entered, click “Refund”.
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Copyright © 2005-2023 Klarna Bank AB (publ). Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Klarna Bank AB offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Klarna Bank AB (publ) registered and head office: Sveavägen 46, 111 34 Stockholm, Sweden. A Swedish public limited company (publikt bankaktiebolag) registered with the Swedish Companies Registration Office with organisation number: 556737-0431.