Merchant Portal
- How do we update the address on the statement?
- How do we send an updated statement which the customer disputed?
- How do we resend an updated statement to the customer?
- How do we postpone the due date on a statement?
- How do we remove an order in Merchant Portal?
- How do we add products, fees, or discounts to an order?
- How do we capture (or acknowledge) an order in the Merchant Portal?
- What is the Merchant Portal?
- How can I remove an item from a customer's order?
- How do I add a logo to customer invoices?
- How can I change the Merchant Portal language?
- How do I register a returned order?
- Where can I find the outstanding balance of my loan?
- How can I see the order history?
- How is Merchant Lending loan repaid?
- How will I receive my login credentials for the Merchant portal?
- How do I remove a user?
- How can I add a user in the Merchant Portal?
- How can I remove an invoice?
- How can I remove an order?
- Where can I find my orders?
- Where can I find my payout?
- Where can I find the Klarna API Credentials?
- How do I capture an order if only part of the order is in stock?
- What does a captured order mean?
- What does an expired order mean?
- What is the Branding app?
- What is the Users app?
- What is the Settlements app?
- What is the Orders app?
- What is the Seller app?
- What is an app in the Merchant Portal?
- What is the Products app?
- What is the Settings app?
- How do I change my bank account details?
- How do we add a logo to our statements?
- How do we remove a user?
- How do we reset passwords?
- How do we activate a new user in the Merchant Portal?
- Which access rights do the different user roles have?
- How do we add a new user?
- What is a registered user?
- How can we see the transactions in each payout?
- What does the payout report include and where can we find it?
- How do we generate summary reports?
- How do we remove goods and register partial refunds in the Merchant Portal?
- A customer has paid us but should have paid Klarna. How do we resolve it?
- How can we see the status of a statement?
- How do we log in to the Merchant Portal?